Time: July 27, 2012 from 9am to 4:30pm
Location: Meld Studios
Street: Level 3, 93 Bathurst Street
City/Town: Sydney
Website or Map: http://www.meldstudios.com.au…
Event Type: workshop
Organized By: Janna DeVylder
Latest Activity: Aug 13, 2012
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Meld Studios is holding a one-day, hands-on workshop this Friday (27 July) around current-state service mapping.
Service mapping is a process that captures the service ecosystem of an organisation. This results in a visual artefact that expresses the layers surrounding service delivery. The artefact becomes a tool that allows an organisation to assess the service they deliver today, project the kind of service they want to be delivering in the future, and move forward, creating tangible action plans to bring the new and/or improved services to life.
The workshop will provide the following outcomes:
There's just a few places left, so please get in touch if you would like to attend or like anyone for your organisation to come along. There's a link to the event page here.
Price: AU$495 (inc. GST) per person
And back by popular demand, another one next Tuesday (21 August)
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