Hey there Mr Wiggins

What can I say? Lego is my M.O. I find it particularly useful in getting uptight bastar... erm I mean stakeholders to actually get creative. i.e. Play

Loved your talk at Service Design Conf - it's about time we brought back the creativity into our thinking. It seems the field has become somewhat clinical to a degree...

It's a hard task selling design thinking into an org - but it's a challenge I constantly embrace. People like you feed my hunger to succeed at this.

So - without a rant (apparently I am now able to rant on email - who knew?), just a big thank you for being a brave poet. I'm a writer and violinist by passion, service designer by trade. I love that you got up there and expressed yourself. Your poem was beautiful. But took balls.

It really brought it all back to life for me. What about the way people FEEL? There is nothing more compelling, or powerful about humans than our emotions. Because even if something works well, did you really enjoy the experience?

OMG I said I wouldn't rant. Shutting face now.

And my avatar is my actual face - literal plastic surgery. I know right? Geni-arse

Love you long time

C